SHIPPING AND DELIVERY

Free shipping over 150 €
Portugal – 9,9€
Spain – 9,9€
Europe (except Iberian Peninsula) – 15€
Rest of the World – 25€

Portugal Continental -  8 working days
Madeira - 8 working days
Açores and Spain – 8-10 working days
Rest of the world – 10 working days

Pick up at Design Lab (Portugal) - FREE
In Design lab within 8 working days.

Remember that the person who comes to collect the order need only show the e-receipt with, whether it is the purchaser or another person representing him or her.

A tracking number will be sent to you upon dispatch so that you can track the delivery of your goods at www.cttexpresso.pt

PAYMENT METHODS

Paypal :

Paypal account or VISA, MASTER CARD, MAESTRO and AMERICAN EXPRESS

MB (Only Portugal) :

A reference is generated to your email. You can pay it at any MB spot or online at home banking.

RETURNS & REFUNDS

Customers wishing to exchange merchandise purchased online at dlab.pt must first send a require e-mail to loja@dlab.pt

Design Lab will accept items for an exchange (excluding shipping charges) for one with the same value.

All claims must be lodged within 10 days from date of shipping with a note of the correct size/model wanted. Items must be in original condition, and must not have been worn, altered or washed. Original tags and hygienic strip must remain in place.

After receiving back the item the exchange will be processed at 10 days. Design Lab as the right to deny the return based in the Items bad condition, does not offer refunds and is not responsible or accountable for the loss of garments being returned. 

Sale/Outlet items will not be accepted for return or exchange.

For all returns, please address to:

Design Lab
Avenida Diogo Cao 3A
2670-327 Loures (Portugal)

YOUR PRIVACY

We understand the importance of your privacy and are committed to protecting your information. We promise not to share or disclose any of your information to third parties or sites.

PRODUCTS & CONTENT

All Design Lab content, products and prices depicted on this Website are subject to change at anytime with out notice. We make all reasonable efforts to accurately display the photos and descriptions of our products, including the applicable colors; however, the actual color you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colors. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this Website. By placing an order, you represent that the products ordered will be used only in a lawful manner.

USE OF WEBSITE

The Website design and all text, graphics, information, content, and other material displayed on or that can be downloaded from this Website are either the property of, or used with permission by, Design Lab and are protected by copyright, trademark and other laws and may not be used except as permitted in these Terms and Conditions or with the prior written permission of the owner of such material. Should you wish to use any material on this site, please send an email to loja@dlab.pt. You may not modify the information or materials located on this Website in any way or reproduce or publicly display, perform, or distribute or otherwise use any such materials for any public or commercial purpose. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations.

CONTACT

For any product/customer service enquiries, please email loja@dlab.pt